Transforming Hospitality & Travel with AI-Driven Personalization and Smart Automation

The hospitality and travel industry is transforming with rising customer expectations and demand for personalized experiences. We help businesses integrate AI-powered automation, predictive analytics, and smart solutions to optimize bookings, enhance guest satisfaction, and streamline operations. Our solutions drive revenue, improve security, and boost operational efficiency across the sector.

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AI-Powered Personalization & Smart Guest Experience

Guests today expect highly personalized and seamless travel experiences across multiple channels. AI-driven personalization enables hotels, airlines, and travel agencies to provide customized recommendations, tailored offers, and intelligent concierge services that enhance guest engagement.

  • AI-Powered Travel Recommendations - Offer personalized itineraries and suggestions based on user preferences.
  • Conversational AI for Customer Support – AI-driven chatbots handle bookings, inquiries, and modifications instantly.
  • Real-Time Sentiment Analysis – Analyze guest feedback to enhance hotel and travel services.
  • Smart Digital Concierge Services – AI-powered virtual assistants help guests with check-ins, reservations, and queries.
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Intelligent Booking & Revenue Management

Dynamic pricing and revenue management strategies powered by AI allow businesses to maximize occupancy and profitability by analyzing market demand, competitor pricing, and customer behavior.

  • AI-Based Dynamic Pricing - Adjust hotel and airline rates in real-time based on demand fluctuations.
  • Predictive Demand Forecasting – AI predicts occupancy trends and travel demand for optimized booking management.
  • Automated Booking & Reservation Management – AI optimizes booking workflows and minimizes cancellations.
  • Personalized Upselling & Cross-Selling – AI recommends additional services based on guest behavior.
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Smart Hotel & Airport Automation

From smart check-ins to AI-powered room management, automation enhances guest experiences and operational efficiency. Classic Informatics provides AI-driven automation for hotels, airlines, and travel businesses to reduce manual workloads and improve service quality.

  • AI-Powered Smart Check-In & Room Automation - Contactless check-ins, digital key access, and AI-driven room personalization.
  • AI-Driven Luggage Tracking & Flight Alerts – Real-time baggage tracking and flight updates for seamless travel.
  • AI-Powered Travel Chatbots – Virtual assistants for instant travel recommendations and itinerary updates.
  • Automated Travel Expense Management – AI-driven solutions for expense tracking and financial reporting.
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Enhancing Security & Fraud Prevention in Hospitality & Travel

With growing cyber threats and fraudulent transactions, businesses in hospitality and travel need AI-powered security solutions to protect guest data and prevent financial fraud.

  • AI-Powered Fraud Detection - Identify suspicious activities and prevent booking/payment fraud.
  • AI-Based Identity Verification – Secure transactions with biometric authentication and AI-powered KYC solutions.
  • Cybersecurity for Hospitality – AI-driven threat detection and security monitoring for guest data protection.
  • AI-Enabled Secure Payment Processing – Ensure fraud-proof and seamless digital transactions.
TESTIMONIALS

Companies Across the Globe Trust Us With Their Unique Project

After taking some time to understand each other’s working style, the teams have collaborated effectively, with Classic’s team producing excellent results.

Manager, Digital Experience Veracode

Classic Informatics navigate offshore coordination problems skillfully and provide prompt responses. Customers can expect an experience strategic partner with valuable project insights.

Digital Project Manager Home Storage Company

Classic Informatics delivers solid code within tight deadlines. I’m impressed by their speed. They also offer affordable pricing and easy collaboration.

Global Director of Digital FranklinCovey

Through their high-level execution, flawless customer support, and responsive approach, Classic Informatics delivered a website that effectively generates income.

Digital & Creative Services Manager Liguori Publications

Their responsiveness complemented their project management style. Expect a team receptive to feedback and dedicated to fulfilling needs.

CTO Tourism Company

Ready to Transform Your Hospitality Business with AI?

Let’s Leverage AI for Personalized Experiences and Optimized Operations.

Get in Touch

What We Do

Solutions

Company

Classic Informatics

AI-driven, data-powered, and digital-first solutions company for building scalable products and seamless business processes.

Get in Touch

+ 91 74 2829 0271 (India)
+61 2 8044 3106 (Australia)
+ 1 213 344 5884 (USA)
+44 20332 23550 (UK)

hello@classicinformatics.com

Awards & Accolades

Google partner Partner Image2 Partner Image3 Partner Image4 softwareworld

Classic Informatics Locations

Gurugram (HQ) LG 006, DLF Grand Mall,
MG Road, DLF Phase 1,
Sector 28, Haryana 122002

Chandigarh Plot No. 14, First Floor, Aeren Building,
Rajiv Gandhi Technology Park,
Chandigarh – 160101, India

Sydney Level 20, Darling Park Tower 2, 201
Sussex St, Sydney, NSW 2000,

London 14 Bonhill Street, London,
EC2A 4BX, United Kingdom

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