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Powerful Features for Smarter CX

Automate, Analyze, Integrate, and Act

Multi-Channel Feedback Collection

Collect feedback via email, SMS, web, app, WhatsApp, kiosks, and offline seamlessly.

Closing the Feedback Loop

Manage responses, assign tasks, communicate, and resolve issues directly in the collaborative response inbox.

Integration

Easily connect with CRMs, Helpdesks, and apps using APIs, Webhooks, and 50+ native integrations.

AI Analytics

Uncover sentiments, emotions, urgency, intent, themes, and tags using AI-powered feedback analysis.

Advanced Reporting

Real-time, filterable dashboards with downloadable reports, trends, leaderboards, and sentiment/text analysis tools.

CX Automation & Workflows

Trigger surveys, auto-tag responses, assign tasks, and send notifications using intelligent automation workflows.

Ready to transform your customer experience?

Let’s build a feedback program that drives action and impact.

Talk to our Experts

Our
Success Stories

Best from 1000+ web development & software projects.

View Work

MARKETMETER

Insights-driven Online Platform For ASX Listed Companies

INTERDENT

Dashboard & BI Application For a Leading Dental Care Provider

HUBBED

Integrated Online System That Simplifies Logistics

ROAMING DUCK

Interactive Digital Platform For Guided Trip Planning

CONDEXO

Centralized Property Management Platform For UK Real Estate Market

UDENOMBANKEN

Loan Application Management Portal For A Financial Service Provider

TESTIMONIALS

Companies Across the Globe Trust Us With Their Unique Project

After taking some time to understand each other’s working style, the teams have collaborated effectively, with Classic’s team producing excellent results.

Manager, Digital Experience Veracode

Classic Informatics navigate offshore coordination problems skillfully and provide prompt responses. Customers can expect an experience strategic partner with valuable project insights.

Digital Project Manager Home Storage Company

Classic Informatics delivers solid code within tight deadlines. I’m impressed by their speed. They also offer affordable pricing and easy collaboration.

Global Director of Digital FranklinCovey

Through their high-level execution, flawless customer support, and responsive approach, Classic Informatics delivered a website that effectively generates income.

Digital & Creative Services Manager Liguori Publications

Their responsiveness complemented their project management style. Expect a team receptive to feedback and dedicated to fulfilling needs.

CTO Tourism Company

Ready to transform your customer experience?

Let’s build a feedback program that drives action and impact.

Talk to our Experts

What We Do

Solutions

Company

Classic Informatics

AI-driven, data-powered, and digital-first solutions company for building scalable products and seamless business processes.

Get in Touch

+ 91 74 2829 0271 (India)
+61 2 8044 3106 (Australia)
+ 1 213 344 5884 (USA)
+44 20332 23550 (UK)

hello@classicinformatics.com

Awards & Accolades

Google partner Partner Image2 Partner Image3 Partner Image4 softwareworld

Classic Informatics Locations

Gurugram (HQ) LG 006, DLF Grand Mall,
MG Road, DLF Phase 1,
Sector 28, Haryana 122002

Chandigarh Plot No. 14, First Floor, Aeren Building,
Rajiv Gandhi Technology Park,
Chandigarh – 160101, India

Sydney Level 20, Darling Park Tower 2, 201
Sussex St, Sydney, NSW 2000,

London 14 Bonhill Street, London,
EC2A 4BX, United Kingdom

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