03-Digital-Experience

Why Digital Experience?

According to Forbes, companies that focus on digital transformation and customer experience can expect a 20-50% economic gain. Any experience that your customers have  with your brand via any digital channel is defined as digital experience. And you need to focus on improving your digital experience because: 

  • Higher retention rates
  • Increased lifetime customer value
  • Enhanced brand loyalty
  • New ways to measure customer feedback
  • Actionable customer insights
retention

Retain Users

Digital users have a plethora of options and do not think twice before jumping over to a competitor. We help you craft digital experiences that match & exceed target users’ expectations for higher retention rates.

value

Increase Lifetime Value

We analyze your offerings, customers’ requirements, and other factors to design and develop digital experiences that increase lifetime value. We help you create experiences and relationships that are effective in today’s marketplace.

feedback

Measure Feedback

Tracking and measuring the results of the efforts that you put in is also crucial for continuous success. We help you choose a DXP that has an analytics and feedback system put in place for analyzing the behavior across all channels.

brand

Enhanced Loyalty

When the customers receive a delightful and customized experience they tend to come back and even become brand loyal. We assist businesses in each step of building digital experience to ensure long-term customer relationships.

BI-Analytics

Experience Consulting

Crafting digital experience requires expertise along with an in-depth understanding of the customers and business proposition. We have digital experience experts who offer experience consultation regarding building and implementing experience strategies.

At Classic Informatics, we are enablers of digital transformation and assist businesses with their digital experience initiatives. We audit your business, offerings, and current strategy to provide complete consultation. Be it selecting the digital experience platform (DXP) or drafting a strategy, we do it all.

low-code development platforms

Experience Design & Development

Creating a customer experience design that ensures a seamless and consistent experience across all touchpoints is imperative for today’s digitally-conscious users. We build experiences that are in line with your branding and offerings. 

From building solutions architecture to personalizing the experiences to UI/UX design to mapping user journey, our digital experience solutions cover it all. We perform primary & secondary user research to understand them better and develop experiences that add value.

Drupal 9 migration maintenance

DXP Migration & Upgrade

Digital experience platforms (DXP) like Adobe, Acquia, Salesforce, etc., can enable any organization to offer a uniform experience across all digital touchpoints. From your social media to blogs to customer interactions like emails, chatbots, and other things, we ensure everything is set up and running perfectly on your selected digital experience platform. 

We can help you migrate your content management to the best-suited DXP for your business and migrate every byte of data without any downtime. 

web design trends

Experience Innovation

When you are competing in the digital landscape, there is a pressing need to innovate or become obsolete. Digital users are continuously being enticed with new offerings. You need to be innovative and offer an unmatched digital experience across all channels to retain them. 

We can be your digital experience partner in serving innovation. Be it using new technologies like chatbots, AR/VR, IoT, or other technologies, we ensure your brand never fails to innovate. 

Why Should You Partner With Classic Informatics?

At Classic Informatics, we have the experience and staying power you’re looking for in a web development partner. Unlike others, we don’t just say, we deliver.

  • 2000+

    Projects Delivered

  • 500+

    Satisfied Clients

  • 18+

    Years of Experience

Supreme Quality
Each product we deliver goes through strict quality control. You don’t have to worry about quality, ever.
Seamless Communication
Our team members are open, collaborative & accessible. We make sure to address your queries fast, regardless of the time-zone.
Transparency & Accountability
We keep it transparent with our clients. You'll get a clear insight into all aspects of the work, scope & beyond.
Deep Tech Expertise
Our team members are constantly exploring and engaging new technologies to meet the growing needs of the customers.
Top-Tier Talent
Each Classic Informatics team member undergoes a rigorous selection process and is handpicked to serve.
Post-Release Support
Our services don’t stop at deployment. We provide seamless post-release support for your products.

More than 500Companies Trusted Us With Their Unique Projects.

TESTIMONIALS

After taking some time to understand each other’s working style, the teams have collaborated effectively, with Classic’s team producing excellent results.

Manager, Digital Experience, Veracode

Classic Informatics navigate offshore coordination problems skillfully and provide prompt responses. Customers can expect an experience strategic partner with valuable project insights.

Digital Project Manager, Home Storage Company

Classic Informatics delivers solid code within tight deadlines. I’m impressed by their speed. They also offer affordable pricing and easy collaboration.

Global Director of Digital, FranklinCovey

Through their high-level execution, flawless customer support, and responsive approach, Classic Informatics delivered a website that effectively generates income.

Digital & Creative Services Manager, Liguori Publications

Their responsiveness complemented their project management style. Expect a team receptive to feedback and dedicated to fulfilling needs.

CTO, Tourism Company