AI Agent Development

Your teams are doing work that AI agents can handle easily. We build and deploy AI agents that act, decide, and deliver. 

Talk to Our Experts →
AI Agent Development - Hero IMG

Most teams have tried to automate the repetitive work. Some of it works. Most of it doesn't last. Classic Informatics builds AI agents that don't just follow a fixed script — they understand context, handle variation, and know when to escalate. Connected to your existing tools and data, they take on the work your team shouldn't have to do manually every day. 

OUR SERVICES

AI Agent Development Services We Deliver

Agentic Workflow Automation

We build agentic AI systems that handle multi-step workflows — reasoning, deciding, and acting without waiting for human input.

Document
Processing

We build agents that handle document processing at scale — extracting, classifying, and acting on unstructured content without manual review.

Multi-Agent
Orchestration

We design multi-agent systems where specialized AI agents collaborate, delegate, and hand off tasks across your operations.

OUR SOLUTIONS

Our Agentic AI Solutions

Insurance Claims Intake Agents

We build agents that handle first notice of loss, document collection, and initial triage automatically so adjusters focus on complex decisions, not data entry.

Medical Records & Prior Auth Agents

We build agents that read and process prior authorisation requests and medical records automatically, reducing turnaround time without adding clinical admin headcount.

Production Monitoring
Agents

We build agents that continuously watch operational data and flag anomalies, supply delays, and inventory shortfalls before they affect production commitments.

Customer Support
Agents

We build agents that resolve common customer queries end-to-end and escalate only the cases that genuinely need a human, at any inbound volume.

Internal Workflow Orchestration Agents

We build agents that execute multi-step internal processes — approvals, data updates, system handoffs — autonomously without manual coordination at each step.

Compliance Monitoring
Agents

We build agents that continuously check data against regulatory rules, flag breaches, and generate audit-ready reports without manual compliance team intervention.
OUR SERVICES

Building future-ready digital products & platforms

AI and Machine Learning

Our AI systems are designed to predict trends, generate insights, automate processes, and power intelligent applications at scale.

Core Capabilities:

  • Machine Learning & Predictive AI
  • Conversational AI
  • Generative & Agentic AI
  • Intelligent Automation
Learn More →


OUR PROCESS

How We Implement AI Agents

Our Approach

We identify which processes are genuinely worth automating — mapping volume, variability, and business impact before scoping the agent's objectives, decision authority, and boundary conditions. Nothing gets built until the right use case is confirmed. 

Key Activities:

  • Process mapping and automation opportunity assessment
  • Agent objective and decision scope definition
  • Integration surface and data access audit
  • Success metric and ROI baseline setting

Our Approach

We identify which processes are genuinely worth automating — mapping volume, variability, and business impact before scoping the agent's objectives, decision authority, and boundary conditions. Nothing gets built until the right use case is confirmed. 

Key Activities:

  • Process mapping and automation opportunity assessment
  • Agent objective and decision scope definition
  • Integration surface and data access audit
  • Success metric and ROI baseline setting

Have a Process That Should Be Running Itself?

We'll map the workflow and scope the right agent for it. 

Start With a Pilot →
WHY IT MATTERS

Benefits of AI Agents

Work That Runs Overnight

Autonomous ai agents keep processes running continuously — no queues, no dependency on human availability. 

Fewer Manual Handoffs

Agents handle routing, validation, and action — humans only review what actually needs judgment. 

Consistent Decisions

Every agent decision is logged and repeatable, giving you a full audit trail for compliance. 

Scales Without Headcount

When volume increases, agents absorb the load — no additional overhead required. 

Faster Operations

Agents read, write, and trigger across multiple systems simultaneously and operations happen in seconds.

Lower Operational Risk

Agents follow defined rules every time — no process drift, no missed steps, no errors from fatigue or oversight. 

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TESTIMONIALS

Businesses Worldwide Trust Classic Informatics

  • Their support helped us speed up development, expand global partnerships, and set up a cost-friendly cloud infrastructure for the future. 
    David McLean CEO, Hubbed
  • The API was deployed on schedule, collection revenue improved, and reporting got better. Their understanding of our requirements was exemplary. 
    Mohamed Tholley Standard Chartered Bank
  • Classic Informatics built and modernized our loan workflow platform, maintaining the same team across three years — critical for a product of this complexity. 
    Soren Scheibye Co-Founder, UdenomBanken

  • Everyone is professional, friendly, and diligent. Even in hectic times, work is always completed reliably — often after hours without complaint. 

    Daniel Hoffmann Founder, FAMILIARA GmbH

  • They delivered a seamless product with great code — organised, solution-oriented, and always willing to work through any problem. 

    David Englestien Director, Bloonaway

  • Always timely, highly communicative, and capable of taking on any kind and size of project — an unparalleled level of service. 

    Francesco De Conto Co-Founder, Kashew

  • Their skill set is unmatched — developers available for any requirement. We grew from 3 to 12 locations thanks to their work. 

    Software Manager, ParkCo Inc.
  • They're contributors and partners, not just vendors — bringing expertise and suggestions beyond the scope of work. Our product launch was a success. 
    Sonika Mehta Co-Founder, Zonka Feedback
PARTNER WITH US

Why Classic Informatics?

Value Beyond Code

Real-time data and modern systems give your teams the visibility to act.

Deep Tech Expertise

20+ years across legacy, data, and AI — the hard problems aren't new to us.

Built for Growth

We align every solution to your business goals, not just your tech stack.

Reliable Delivery

Expert teams who move fast, communicate clearly, and deliver on time.

AI-First Approach

Every solution we build is designed with AI in mind, from architecture to delivery.

Complete Transparency

You know what we're building, why, and what it costs — at every stage.

FAQS

Frequently Asked Questions

Ready for AI Agents That Actually Run Your Workflows?

We scope, build, and deploy — end to end. 

Talk to Our Experts →
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