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Modernised a 75-year-old Catholic publisher's CMS and e-commerce platform

Industry
INDUSTRY

Ecommerce

Geography
GEOGRAPHY

United States

Capabilities
CAPABILITIES

Digital Modernization, Product Development

Tech Stack
TECHNOLOGY STACK

CMS (migrated platform), E-Commerce, Responsive Design, Backend Catalogue Management

Client Overview

Liguori Publications is a US-based Catholic publishing company with more than 75 years of history. The organisation produces and distributes books, pamphlets, and materials on faith formation, sacraments, and prayer — serving parishes, families, and individuals.

Liguori needed to modernise their website and content management system to resolve growing security vulnerabilities, fix a broken checkout experience, and manage a large, complex content catalogue more efficiently.

The Challenge

  • An outdated CMS framework introduced security vulnerabilities across the entire website.
  • Checkout friction caused users to abandon shopping carts before completing purchases.
  • Layout problems reduced the quality of the user experience and content presentation.
  • Slow page load times drove visitors away before engaging with Liguori's catalogue.
  • Integrating third-party e-commerce and service tools was complex and unreliable.

Our Approach

1. Treat the framework update as a foundation, not a patch

Classic Informatics approached the framework modernisation as a structural overhaul — not an incremental fix — ensuring the new foundation could support Liguori's full content operation securely and at scale.

2. Migrate thoroughly, not just technically

The content migration was treated as an opportunity to clean and consolidate Liguori's large catalogue. All content and functionality were transitioned to the new platform while removing outdated material and restructuring the information architecture.

3. Rebuild the checkout and shipping experience

Classic Informatics identified the checkout flow as a critical revenue point and rebuilt it with a streamlined shipping process — reducing the steps and friction that were causing users to abandon their orders.

4. Give content managers full control

Backend catalogue management was rebuilt to support comprehensive CRUD operations, giving Liguori's team the ability to add, update, and remove content quickly — without relying on developer intervention for routine updates.

What We Built

Platform & Security

  • Updated CMS framework with enhanced security architecture
  • Full content and functionality migration to the new platform with data cleansing
  • Responsive layout design optimised for mobile and desktop users

E-Commerce & Checkout

  • Streamlined checkout and shipping process to reduce cart abandonment
  • Enhanced communication and e-commerce workflows for improved transaction completion
  • Third-party service integrations for payments and order management

Content & Catalogue Management

  • Backend catalogue management supporting full CRUD operations across all content types
  • Efficient management tools for a large library of CMS pages including contact, subscriptions, press, career, and publication pages
  • Reduced administrative overhead through automated content management workflows

Impact Delivered

Liguori Publications moved from a vulnerable, underperforming website to a secure, responsive platform with a working checkout experience and efficient content management. The organisation can now serve its audience reliably online, managing a large content catalogue without the operational overhead that previously slowed them down.

Business Impact

  • Security incidents reduced by 70% following the framework overhaul
  • Completed transactions increased by 25% with cart abandonment down by 60%
  • Mobile user engagement up 50% with bounce rates reduced by 40%
  • Catalogue management time cut by 40%, enabling faster content updates
  • Administrative overhead reduced by 50% across all CMS page management

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