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Built a second-hand furniture marketplace connecting sellers and buyers across the United States

Industry
INDUSTRY

Ecommerce

Geography
GEOGRAPHY

United States

Capabilities
CAPABILITIES

Digital Modernization, AI & Automation, Product Development

Tech Stack
TECHNOLOGY STACK

Node.js, React.js, MongoDB

Client Overview

Kashew is a US-based online marketplace for buying and selling pre-loved furniture and home decor. Founded in San Francisco in 2022, it serves buyers and professional resellers across all 50 states, with a curated catalogue of 4,000+ hand-selected pieces.

Kashew set out to make second-hand furniture shopping as easy and trustworthy as buying new — offering a platform where vetted sellers could list quality pieces and buyers could purchase with confidence, backed by white glove delivery and a money-back guarantee.

The Challenge

  • No dedicated platform existed to manage two-sided furniture transactions at scale
  • Sellers lacked tools to efficiently list, price, and manage inventory online
  • Buyers had no reliable way to discover and purchase quality pre-loved pieces nationwide
  • Coordinating delivery logistics across 50 states required complex operational infrastructure
  • Interior designers and trade buyers had no structured programme for bulk or discounted purchasing

Our Approach

1. Start with the marketplace model

We mapped the full two-sided transaction flow first — seller onboarding, listing creation, buyer discovery, offer management, checkout, and fulfilment — before writing a line of code.

2. AI where it saves the most time

Listing furniture accurately is the biggest friction point for sellers. We built AI-powered attribute detection to auto-populate listing fields, cutting the time sellers spend on each item.

3. Seller tools that drive supply

A marketplace only works when supply is consistent. We built a dedicated seller dashboard with inventory management, multi-channel sync, and instant payout capabilities to keep professional resellers active on the platform.

4. Trade as a growth channel

Interior designers represent high-volume, repeat buyers. We built Kashew Deco as a separate programme — net pricing, tax-free checkout, price alerts, and priority support — to capture this segment from launch.

What We Built

Marketplace Platform

  • Two-sided marketplace connecting buyers and vetted sellers
  • Buyer browsing, search, and offer-based purchasing flow
  • Seller onboarding and vetting workflow
  • 100% money-back guarantee and free returns system

Seller Tools

  • Seller dashboard with inventory and listing management
  • AI-powered listing attribute detection for faster uploads
  • Multi-channel sync with Shopify, Chairish, Etsy, and eBay [INFERRED — please verify]
  • Instant payout processing for completed sales [INFERRED — please verify]

Delivery & Logistics

  • White glove nationwide delivery across all 50 states
  • Same-day delivery capability in select markets
  • Delivery scheduling and tracking integrated into the buyer flow

Kashew Deco Trade Programme

  • Trade member portal with up to 40% discount on all products
  • Tax-free checkout via resale certificate upload
  • Price alerts and priority 24/7 support for trade members
  • Exposure to 100,000+ subscribers for designers who use Kashew pieces

Impact Delivered

Kashew launched as a functioning two-sided marketplace and has grown to 25,000+ active listings from vetted sellers across the United States. The platform now serves individual buyers and professional trade members, with nationwide white glove delivery and a fully operational reseller ecosystem.

Business Impact

  • Grew from 4,000 curated pieces to 25,000+ active listings
  • Nationwide delivery infrastructure serving all 50 states
  • Trade programme serving interior designers, decorators, and architects
  • Reduced furniture going to landfill — working toward 500,000 lbs kept in circulation

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What the Client Said

"Always timely, highly communicative, and capable of taking on any kind and size of project — an unparalleled level of service." - Francesco De Conto Co-Founder
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