image (66)

Why CX Consulting?

CX is imperative today because companies with a customer experience mindset generate 4-8% higher revenue than those that don’t. And you need happy customers to keep your brand thriving. A CX consulting company enables you to deliver great customer experiences that meet your customers’ expectations. 

  • 70% of organizations are increasing their CX budget
  • CX experts enable businesses to design fail-proof CX strategy
  • Incorporating digital insights requires expertise
  • An expert can sieve through countless CX tools and platforms 
Advanced-Data-Analytics-hover

Design consulting / Digital Audit

We perform experience audits to pick out any issues in the design. Our digital audit reports enable us to design better experiences that are localized, personalized, and automated.

Strategy-Development-1

CX Evaluation /CX Strategy

We are experts at crafting experiences and CX strategy after a complete digital evaluation of the brand, its offerings, customers, and interactions they have with it through different channels.

Ideation-Analysis

Customer Experience Insights

We pull out the right digital insights from customer behavior and interaction with your brand to analyze the impact of CX efforts. Then, we use them to design better experiences.

user-experience (1)

Customer Journey Mapping

We analyze your target audiences, offerings, and the type of interactions they have with the brand to create a complete visual story of their journey through different stages.

Personal-Approach

Hyper personalization

Today’s digitally-conscious customers demand a personalized experience across all touchpoints in their journey. We help you craft hyper-personalized experiences for all buyer personas.

Technology-selection-2

Platform/Technology Selection

We have extensive knowledge of the different platforms and technology solutions available to improve your customer experience and can help you select the right one.

Intelligent Automation & Platform Consulting.

Technology has taken on a new shape and there is a need for businesses to adopt new platforms and technology solutions to work smarter. Today, there are several intelligent automation platforms and solutions that you can choose from. 

At Classic Informatics, we believe in delivering complete consultation to businesses looking to automate their experience design and digital strategy. We have a team of CX consultants who analyze each business’ unique proposition, target audience, and the messaging they want to put forth to draft a winning CX strategy. 

Right from automating marketing campaigns, social media scheduling, to personalizing experiences, chatbot responses, and other things, we can implement the right solutions for intelligent automation. 

plan

Platform & Product Strategy

Drafting an effective platform & product strategy that ensures uniform experience through product/platform use.

Marketing-Research-2

Digital Marketing Strategy

We analyze all marketing channels to craft the right message and ensure it helps you achieve marketing goals.

retail-and-eCommerce_red

E-Commerce Strategy

We ensure that your customer’s experience before, during, and after interacting with your brand online remains intact.  

social-marketing

Omnichannel Content Strategy

No matter what your brand’s platform for interacting with customers, we ensure a seamless experience across them all.

Why Should You Partner With Classic Informatics?

At Classic Informatics, we have the experience and staying power you’re looking for in a web development partner. Unlike others, we don’t just say, we deliver.

  • 2000+

    Projects Delivered

  • 500+

    Satisfied Clients

  • 18+

    Years of Experience

Supreme Quality
Each product we deliver goes through strict quality control. You don’t have to worry about quality, ever.
Seamless Communication
Our team members are open, collaborative & accessible. We make sure to address your queries fast, regardless of the time-zone.
Transparency & Accountability
We keep it transparent with our clients. You'll get a clear insight into all aspects of the work, scope & beyond.
Deep Tech Expertise
Our team members are constantly exploring and engaging new technologies to meet the growing needs of the customers.
Top-Tier Talent
Each Classic Informatics team member undergoes a rigorous selection process and is handpicked to serve.
Post-Release Support
Our services don’t stop at deployment. We provide seamless post-release support for your products.

More than 500Companies Trusted Us With Their Unique Projects.

TESTIMONIALS

After taking some time to understand each other’s working style, the teams have collaborated effectively, with Classic’s team producing excellent results.

Manager, Digital Experience, Veracode

Classic Informatics navigate offshore coordination problems skillfully and provide prompt responses. Customers can expect an experience strategic partner with valuable project insights.

Digital Project Manager, Home Storage Company

Classic Informatics delivers solid code within tight deadlines. I’m impressed by their speed. They also offer affordable pricing and easy collaboration.

Global Director of Digital, FranklinCovey

Through their high-level execution, flawless customer support, and responsive approach, Classic Informatics delivered a website that effectively generates income.

Digital & Creative Services Manager, Liguori Publications

Their responsiveness complemented their project management style. Expect a team receptive to feedback and dedicated to fulfilling needs.

CTO, Tourism Company