CX is imperative today because companies with a customer experience mindset generate 4-8% higher revenue than those that don’t. And you need happy customers to keep your brand thriving. A CX consulting company enables you to deliver great customer experiences that meet your customers’ expectations.
We perform experience audits to pick out any issues in the design. Our digital audit reports enable us to design better experiences that are localized, personalized, and automated.
We are experts at crafting experiences and CX strategy after a complete digital evaluation of the brand, its offerings, customers, and interactions they have with it through different channels.
We pull out the right digital insights from customer behavior and interaction with your brand to analyze the impact of CX efforts. Then, we use them to design better experiences.
We analyze your target audiences, offerings, and the type of interactions they have with the brand to create a complete visual story of their journey through different stages.
Today’s digitally-conscious customers demand a personalized experience across all touchpoints in their journey. We help you craft hyper-personalized experiences for all buyer personas.
We have extensive knowledge of the different platforms and technology solutions available to improve your customer experience and can help you select the right one.
Technology has taken on a new shape and there is a need for businesses to adopt new platforms and technology solutions to work smarter. Today, there are several intelligent automation platforms and solutions that you can choose from.
At Classic Informatics, we believe in delivering complete consultation to businesses looking to automate their experience design and digital strategy. We have a team of CX consultants who analyze each business’ unique proposition, target audience, and the messaging they want to put forth to draft a winning CX strategy.
Right from automating marketing campaigns, social media scheduling, to personalizing experiences, chatbot responses, and other things, we can implement the right solutions for intelligent automation.
Drafting an effective platform & product strategy that ensures uniform experience through product/platform use.
We analyze all marketing channels to craft the right message and ensure it helps you achieve marketing goals.
We ensure that your customer’s experience before, during, and after interacting with your brand online remains intact.
No matter what your brand’s platform for interacting with customers, we ensure a seamless experience across them all.
Best from 1000+ web development & software projects.
At Classic Informatics, we have the experience and staying power you’re looking for in a web development partner. Unlike others, we don’t just say, we deliver.
Years of Experience
After taking some time to understand each other’s working style, the teams have collaborated effectively, with Classic’s team producing excellent results.
Classic Informatics navigate offshore coordination problems skillfully and provide prompt responses. Customers can expect an experience strategic partner with valuable project insights.
Classic Informatics delivers solid code within tight deadlines. I’m impressed by their speed. They also offer affordable pricing and easy collaboration.
Through their high-level execution, flawless customer support, and responsive approach, Classic Informatics delivered a website that effectively generates income.
Their responsiveness complemented their project management style. Expect a team receptive to feedback and dedicated to fulfilling needs.