SaaS-based Reminder App To Enhance Patient Retention & Automate Report Generation For Doctors & Nurses .

We helped the customer build a revolutionary application to reduce patient withdrawals & improve results of clinical trials.

About Customer

The customer wanted to support patients and healthcare providers across the globe to follow schedule during clinical trials and improve healthcare compliance. They are a leading e-Clinical solution provider of the pharma industry and come with years of experience, having delivered solutions worth millions of pounds.

They had a revolutionary idea where they wanted to enhance patient experience and reduce the overall patient withdrawal through a SaaS-based patient reminder tool. The customer also wanted the product to improve adherence to compliance in clinical trials. The product needed to be ingrained with algorithms that could break down data and create even complex events in the clinical research and also send reminders accordingly.

Product Type
SaaS Product


Partnership Goal

To build a SaaS-based digital product for the healthcare industry practitioners and patients


To launch an easy-to-use, multi-lingual reminder solution that can create events & reminders from clinical reports, adheres to compliance, and offers doctors access to real-time blinded reports.


We collaborated with the customer and identified their business need and decided to build a SaaS reminder tool. It would send interactive SMS, Email, iCal and IVR as reminders. We also ensured that the app has a dashboard for doctors & nurses to enroll patients.

Our Involvement

Technology Partner To Build An Experience-rich Digital Product

The Start

Many participants in clincal trials do not remember to follow through a schedule, which leads to reduced compliance and failure in generating proper results. The client wanted to create an application that could help healthcare players across the globe attract more patients for their clincal trials and generate better results.

We started developing their multi-tenant architecture that could be used by multiple customers across the globe and have multi-lingual support. They wanted to send reminders to patients based on the events of the clinical research. For this, we added several third party integrations like BulkSMS, Twilio, Amazon SES and many more.

The SaaS product we delivered could be used by doctors & nurses to enroll the patient data and at the same time create automatic events to send reminders to patients. Moreover, it was also lined with the feature to allow study sponsors with the access to real-time blinded reports.

The Technology Stack

We used JQuery, HTML, CSS, JavaScript for the front-end and MySQL 5 for database.
We chose PHP 5.2, MVC Framework, Zend as the core technologies to build the backend.
We used Linux and Apache servers and Amazon AWS EC2, S3 as the hosting platforms.

Build an interactive & feature-loaded SaaS product for the healthcare industry

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